FAQ

No, the cost of the Squad sessions covers the entire month. You are welcome to attend as many or as few sessions as you’d like during that period.

At My Run Team, we conduct a thorough assessment of each athlete's abilities, goals, and areas for improvement. This assessment helps us create personalized training plans that are tailored to the specific needs of each athlete.

At My Run Team, we offer personalized coaching services for athletes of all levels. Our experienced coaches provide tailored training programs to help athletes improve their performance and achieve their goals.

Yes, at My Run Team, we understand that unexpected circumstances may arise. You can reschedule your session by contacting our team and arranging a new suitable time as long as you comply with the Cancellation Policy of 24 hours' notice prior to the session start.

At My Run Team 2, we understand that sometimes plans change unexpectedly. Our cancellation policy is designed to be fair and transparent. For individual training sessions, we require a minimum of 24 hours' notice to cancel without incurring a fee. If you cancel within 24 hours of your scheduled session, a cancellation fee equivalent to 100% of the session cost will be applied. We strive to accommodate unforeseen circumstances on a case-by-case basis and encourage clients to communicate with us as soon as possible. Our goal is to provide a supportive and flexible environment to help you unleash your running potential.

To join My Run Team, you can visit our website and fill out the membership form. Once your application is reviewed and approved, you will be contacted with further instructions.

To access your online training sessions, log in to your account on Training Peaks. You will find all your scheduled sessions and resources there.

Yes, we offer trial sessions for new members if there is a suitable time. You can sign up for a trial session on our website or contact us directly to schedule one. Trial sessions are a great way to experience our training programs before committing to a membership. Unfortunately, we cannot offer trial sessions for our online clients.

You can pay for My Run Team services securely through our website using various payment methods such as credit/debit cards, PayPal, or bank transfer. Simply select your preferred payment option during the checkout process. Or once you are established you may pay for the session in person with either cash, pay anyone, or ban transfer.